Contact Luminara Rewind™

We’re here to help. Whether you have a question about your Luminara Rewind™ order, want to start a return, or need product guidance, our U.S.-based customer care team will respond within one business day.

Official Customer Care

  • Email: [email protected]
  • Phone: (844) 201-6217 — Monday to Friday, 9:00 AM – 6:00 PM EST
  • Mailing Address: Luminara Skincare, 1201 N Orange Street, Suite 7223, Wilmington, DE 19801, USA
  • Response Time: Within one business day for emails; immediate during business hours for calls

How We Can Help

  • Order & Shipping — track a package, update an address, change a delivery date
  • Returns & Refunds — start a return under our 90-Day Money-Back Guarantee
  • Product Questions — ingredients, application, suitability, expected results
  • Account & Billing — receipt requests, payment confirmation, subscription changes
  • Press & Partnerships — media, retail, and affiliate inquiries

Email For Fastest Service

For the quickest response, email [email protected] with your order number, full name on the order, and a short description of how we can help. Most emails are answered the same business day.

90-Day Money-Back Guarantee

Every Luminara Rewind™ order is backed by our 90-Day Money-Back Guarantee. If you’re not completely satisfied with your visible results, contact us within 90 days of delivery and we’ll process a full refund of your product purchase price — even on empty bottles. Read the full Refund Policy for step-by-step instructions.

Helpful Pages

Thank you for being part of the Luminara Rewind community. Your trust means everything to us, and we’re committed to helping you achieve radiant, youthful-looking skin.